WELCOME TO
THE WGSHA WAY
AN OVERVIEW OF THE WGSHA WAY
The WGSHA Way was created to provide learners with short, concentrated and standardized trainings. In order to help the learner, retain this foundational knowledge of hospitality, we utilized four skills, namely- Active Listening, Inferential Understanding, Do-It-Yourself Tasks and Collaboration. We hope future batches of students will carry on a tradition of adding to this training library.
GROOMING STANDARDS
Hospitality employees are often judged by their cover, our training videos will help ensure yours is picture perfect at all times.
HOSPITALITY BASICS
Our training videos are an excellent way for students to learn a new skill or refresh their basics. We've covered the four core departments- Front office, Food & Beverage, Housekeeping and Food Production.
THE WGSHA LIFE
First year of college can be a daunting experience. For students to reach their full potential, they must be fulfilled in other aspects of their life. We've created e-posters to help first year students navigate their way to the final year successfully, with their best self.
All Videos
Food & Beverage- Table Relaying
Front Office- Telephone Etiquette
